Privacy Policy
Last Updated: 13 November 2026
At Kitroom Football, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit www.kitroomfootball.com or buy from our store. It complies with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018.
1. Data Controller
- Name: Kitroom Football
- Tax ID: ES25724841P
- Address: C/ Antonio Nebrija 19, 29620 Torremolinos (Málaga), Spain
- Email: sales@kitroomfootball.com
2. Information We Collect
- Name, email, phone number and contact details when you make a purchase, contact us or sign up for our newsletter.
- Shipping and billing details: address, postal code, country, and tax ID if you request it on your invoice.
- Order details, including personalisation data (name, number).
- Payment information, processed securely by third-party payment providers. We do not store your full card details.
- Website usage data collected through cookies (see our Cookie Policy).
3. How We Use Your Information and Legal Basis
| Purpose | Legal basis |
|---|---|
| Processing orders, payment and delivery | Performance of a contract (Art. 6.1.b GDPR) |
| Customer support, returns and complaints | Performance of a contract and legitimate interest (Art. 6.1.b and 6.1.f) |
| Tax and accounting obligations | Legal obligation (Art. 6.1.c) |
| Promotional offers and newsletter | Your consent (Art. 6.1.a), which you can withdraw at any time |
| Fraud prevention and website security | Legitimate interest (Art. 6.1.f) |
| Improving website functionality and user experience (non-essential cookies) | Your consent (Art. 6.1.a) |
If you do not provide the data needed for an order, we cannot process it.
4. Data Protection and Security
We implement industry-standard technical and organisational measures to protect your information. Your data is never sold, and is shared with third parties only when required for order fulfilment or legal obligations.
5. Third-Party Services
We use trusted third-party providers for payment processing, shipping, hosting and analytics. These providers have their own privacy policies, which you can review on their websites. If a provider is located outside the European Economic Area, the transfer is covered by an EU adequacy decision or standard contractual clauses.
6. Data Retention
We keep your order data for as long as the contractual relationship lasts and afterwards for the legal limitation, tax and accounting periods (generally up to 6 years). Newsletter data is kept until you withdraw your consent.
7. Your Rights
You have the right to:
- ✅ Request access to the personal data we hold about you.
- ✅ Rectify or delete your information.
- ✅ Object to or restrict the processing of your data, and request data portability.
- ✅ Opt out of promotional emails at any time.
- ✅ Withdraw your consent at any time, without affecting earlier processing.
To exercise your rights, write to sales@kitroomfootball.com. We may ask you to verify your identity. If you believe your data has not been handled properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local authority.
8. Cookies
We use essential cookies for the shop to work (cart, session, checkout) and, only with your consent, analytics or advertising cookies. See our Cookie Policy.
9. Minors
Our store is not directed at children under 14, and we do not knowingly collect their data without parental consent.
10. Contact Us
If you have any questions about this Privacy Policy or need to request changes to your data, please contact us at sales@kitroomfootball.com. We may update this policy from time to time; the current version is always the one published on this page.
By using our website, you agree to the terms of this Privacy Policy.
